Cincinnati Museum Center

Overview

During my final semester at Miami University, I collaborated with a multidisciplinary team in an Advanced Usability and User Experience course to design a functional app prototype for the Cincinnati Museum Center. Our goal was to elevate the museum’s digital presence and enhance the visitor experience. 

We conducted in-depth user research, including employee interviews, on-site observations, and usability testing to better understand the needs of both visitors and staff. Guided by these insights, we created a high-fidelity prototype in Figma that streamlined ticketing, event discovery, and wayfinding. We wrapped the project with a formal presentation to Museum Center stakeholders, delivering a user-centered concept rooted in actionable insights and design best practices. 

Results

Process